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IT Business Relationship Specialist Job

Date: Sep 15, 2017

Location: Minot, North Dakota, US

Company: Hess Corporation




Hess is a leading global independent energy company engaged in the exploration and production of crude oil and natural gas.


We have a world-class portfolio of assets with industry-leading margins and visible growth in areas where we have proven technical capabilities: Asia Pacific, the Gulf of Mexico, the North Sea, onshore U.S. and the West Africa conjugate margin. We are a leader in the production of shale oil and gas, and one of the largest operators in the Bakken formation, North Dakota. We are also known for our expertise in the development and production of projects in deep water offshore.


Hess aims to attract, retain and energize the best people by investing in their professional development and providing them with challenging and rewarding opportunities for personal growth.  We are always looking for talented professionals who share our values and are passionate about making a difference in the world and in their careers. We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our employees, safeguarding the environment and creating a long-lasting, positive impact on the communities where we do business.


For more information about Hess Corporation, please visit our website at


Position Summary

Responsible for consulting with the Asset business units and the Information Technology (IT) Services Department to understand technology needs and challenges, ensure that projects align with the technology that provides best practice, and direct IT strategy in support of the overall business strategy.

The ideal candidate will possess proficiency in establishing effective relationships within Asset Business functions and with Hess IT towers to represent Asset needs and champion efforts driven from center. 

Roles & Responsibilities

Business Relationship Management

  • Represent the needs of the Asset to technical planning groups in IT, and likewise, to represent the needs of IT to the business Asset
  • Consult with business unit and review IT usage, services, technology, and department specific projects in order to identify, forecast and develop IT needs
  • Serve as liaison with the Information Technology (IT) department and management in the Asset to identify, forecast and address IT needs.

Service Delivery & Quality

  • Responsible for end-to-end service quality within the Asset, working with Central team to ensure that services are meeting or exceeding expectations
  • Manage relationships with IT, business units and vendors during negotiations and evaluations to identify potential issues and risks
  • Coordinate the use and delivery of IT services throughout the Asset



Customer Focus

  • Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems
  • Ensures commitments to Asset are met, solicits opinions and ideas from Asset, and responds to Asset inquiries

Organizational Savvy

  • Operates within the organization's formal and informal structures, builds allies and relationships across departments
  • Uses allies to build consensus and create results, is appropriately diplomatic and understands others' roles and perspectives.

Managing by influence

  • Build credibility and trust with key business and technology leaders, and create confidence that his/her guidance or influence is essential to the decision.

Formal and informal written and oral communication skills

  • Ability to adjust for a wide array of audiences ranging from Senior IT Leadership to the operating VP’s and their staffs. 
  • Listening to and understanding each audience's vantage point, then adapting data and information delivery to them and the IT organization.
  • The ability to communicate and advocate an IT point of view to both technical and business constituencies.


  • Working understanding of financial budgeting, forecasting and analysis.


Education, Training & Certifications

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, Project Management or related field of study; or related professional experience
  • 5+ years’ experience in Information Technology including project management and business analysis
  • 3-5 years of management experience preferred
  • At least one of the following certifications: Advanced Information Technology Infrastructure Library certification (ITIL), Information Technology Software Management (ITSM)
  • Project Management Professional (PMP) certification, preferred but not required.



    Leading at Hess refers to competencies considered absolute pre-requisites for success. How you deliver results is as important as what you achieve. Every employee is expected to demonstrate the behaviors within these competencies to be considered an effective performer and, ultimately, earn career growth opportunities.

  • Builds Trusted Relationships
  • Develops Talent
  • Creates Effective Teams
  • Thinks Strategically
  • Inspires Innovation
  • Demonstrates Courage
  • Drives Continuous Improvement
  • Makes Quality Decisions
  • Delivers High Performance



Hess is an equal opportunity employer; we welcome diversity in all forms of expression and thought.

Use the following link to apply for this position:  bitly URL address to be pasted here by recruiter (refers to recruiter email campaign).



Hess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.


Posting Notes: Eugenio Alemany | Employee | Information Technology | United States| North Dakota | Minot | | |  | | No