Sr Reliability Operator Wells & Pads SOR Job


Keene, North Dakota, US

Job Skill Group:  Field/Plant Operations
Date:  Jul 9, 2024


Hess is a leading international independent energy company engaged in the exploration and production of crude oil and natural gas. 

We have an industry leading position in the Bakken in North Dakota – a key U.S. shale play. Hess is also one of the largest producers in the deepwater Gulf of Mexico and a key natural gas producer and supplier to Peninsular Malaysia and Thailand. The company is engaged in exploration and appraisal activities offshore Guyana, participating in one of the industry’s largest oil discoveries in the past decade, as well as the Gulf of Mexico, Suriname and Nova Scotia.

Hess aims to attract, retain and energize the best people by investing in their professional development and providing them with challenging and rewarding opportunities for personal growth. We are always looking for talented professionals who share our values and are passionate about making a difference in the world and in their careers. We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our employees, safeguarding the environment and creating a long-lasting, positive impact on the communities where we do business.

For more information about Hess Corporation, please visit our website at 



As a member of a multidiscipline team, the Senior Reliability Operator manages the delivery of production targets through competent operation and maintenance of oil and gas production sites. The Senior Reliability Operator is self-motivated, managed, and engaged in the planning process. They demonstrate to peers and the Operations Lead ownership of the facility equipment and systems. The role assures minimum impact on the facility operations and demonstrates good environmental stewardship in order to assist with the delivery of production targets and maintain compliance with Group Practice as defined in Hess Operational Excellence Expectations. The Senior Reliability Operator also provides key oversight, operation, and troubleshooting using LEAN tools of Pumping units, ESP’s, separation vessels, storage tanks, piping, flares, etc. found on production sites. The work location for this position is Keene, North Dakota. This position is not eligible for sponsorship.



This role will be charged with supporting Area Leadership in coaching, training, and supporting Reliability Operators and embedded Maintenance Technicians to perform their roles within Safety, Quality, and Productivity standards.  In this capacity, the role acts as a field leadership position to encourage and embed change to support the Reliability Operations execution model and components therein.

The primary areas of focus will include the following:

  • Standard Work / Abnormality Management
  • Drive embedment of Hess Safety procedures, best practices and standard work as defined by the expectation of a Site Safety Leader
  • Provide oversight for assigned Reliability Operators / Reliability Operator run with a specific focus on 4M factors (man, material, machine and method) to detect abnormalities against defined standards and thereby identify improvement opportunities
  • Provide leadership behavior and people development support to ensure standard processes and disciplined value stream management are maintained; namely
  • Perform leader connected checking through Auditing of existing standards on agreed upon frequency
  • Develop Mentor / Coach relationships to ensure development of Reliability Operator competency and conduct troubleshooting assistance in support of this where necessary
  • Assist Process and Logistics specialists in both developing and providing direct training on new standards and ensuring subsequent competency assurance
  • Where necessary, provide Reliability Operator coverage and ensure execution of daily plan activities inclusive of using same business systems
  • Facilitate or perform execution of more complex maintenance activities
  • Perform Energy Isolation in support of work management or construction processes where necessary
  • Ensure safe execution and effective planning while performing the role of Site Controller, including assurance of quality and thorough completion of Permits, Routine Task Procedures and necessary Certificates
  • Ensure quality of new facility/equipment commissioning/operation between Reliability Operations and the Well Factory via commissioning standard work and post IP walkdowns between these teams
  • Backfill for Process / Logistics Specialist as needed
  • Other responsibilities as assigned




  • 3+ years oil and gas industry experience
  • Strong knowledge of applicable EHS procedures/practices such as Permit to Work, Routine Task Procedure, Energy Isolation, Respiratory Protection, PPE, Emergency Response
  • Strong knowledge of Hess Work Management System
  • Proficient computer skills / business system knowledge (EBS, Iconics, ODR, RO Daily Plan, Microsoft, SAP, XSPOC)
  • Possess strong written and verbal communications skills with ability to lead, coach, and train others
  • Strong analytical, technical, and problem-solving skills


  • High school diploma or equivalent required
  • 2-year Associates of Science in Petroleum, Process or related degree preferred

Core Behaviors

  • Strong Lean knowledge and/or demonstrates ability to learn following skills:
  • Teach/coach:  5-Whys, Mistake Proofing
  • Lead/facilitate: 5S, Standard Work Instruction, Spaghetti Diagrams
  • Participate/use:  8 Step Problem Solving, Leader Standard Work, Swimlane Diagrams, Conditions of Satisfaction, Rapid Improvement Event, Dashboards, Operating Rhythm
  • Demonstrates Leading at Hess Competencies
  • Ability to effectively manage conflict

Work Environment

  • Field based role (Keene) on 8/6 work schedule pending business need 


The Hess Way of Working refers to competencies considered absolute pre-requisites for success. How you deliver results is as important as what you achieve. Every employee is expected to demonstrate the behaviors within these competencies to be considered an effective performer and, ultimately, earn career growth opportunities.

  • Builds Trusted Relationships
  • Develops Talent
  • Creates Effective Teams
  • Thinks Strategically
  • Inspires Innovation
  • Demonstrates Courage
  • Drives Continuous Improvement
  • Makes Quality Decisions
  • Delivers High Performance



Hess is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Hess is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, click here or send an email to

Posting Notes: Vanessa Bridgeford | Employee | Field/Plant Operations | United States| North Dakota | Keene | | |  | | No | 27269