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Advisor Continuous Improvement Job


Minot, North Dakota, US

Job Skill Group:  Other
Date:  Mar 11, 2023


Hess is a leading international independent energy company engaged in the exploration and production of crude oil and natural gas. 

We have an industry leading position in the Bakken in North Dakota – a key U.S. shale play. Hess is also one of the largest producers in the deepwater Gulf of Mexico and a key natural gas producer and supplier to Peninsular Malaysia and Thailand. The company is engaged in exploration and appraisal activities offshore Guyana, participating in one of the industry’s largest oil discoveries in the past decade, as well as the Gulf of Mexico, Suriname and Nova Scotia.

Hess aims to attract, retain and energize the best people by investing in their professional development and providing them with challenging and rewarding opportunities for personal growth. We are always looking for talented professionals who share our values and are passionate about making a difference in the world and in their careers. We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our employees, safeguarding the environment and creating a long-lasting, positive impact on the communities where we do business.

For more information about Hess Corporation, please visit our website at



The purpose of the Continuous Improvement Advisor role is to help strategic contractors develop skills to drive improvements in safety, quality, delivery, and cost performance.  The role involves training and coaching of contractors – as well as facilitation of improvement activities to help them understand and apply the methods described in the Hess Supplier-Contractor Development & Performance Improvement Process booklet. The position is expected to spend a significant amount of time in the field and at contractor locations working closely with key contractors to help them understand and begin to facilitate improvements on their own. This role is expected to understand basic lean concepts, including standards and standard work, training and coaching, structured problem-solving, 5S, kaizen, waste identification/reduction, process mapping, and to deepen technical and lean skills while in the position.

The position will also be expected to provide internal coaching to Hess team members, as needed, to help the company continue its lean journey – as well as ensure Hess understands and practices its role as a partner in improving contractor performance. Besides regular coaching from the Director of Operations, this role is closely connected and coached by the Bakken Senior Lean Advisor and will work closely with the Senior Managers responsible for the processes where critical contractors perform work.



The primary areas of focus for this role include: 

  • Spend time with key suppliers/contractors to learn processes they perform for Hess, specifically those related to the Bakken performance improvement plans.
  • Provide support to contractors in the development, sustainability, and continuous improvement of standards and standard work for critical processes.
  • Aid in the development of dashboards that determine key performance indicators (KPIs), identify gaps, breakdown the gaps, and show the countermeasures being taken to close the gaps in accordance with the Hess dashboard standard.
  • Coach contractors in the implementation of operating rhythm meetings to improve performance by reviewing/discussing dashboards to identify and address problems and ensure help is provided where needed.
  • Help contractors address issues through structured problem-solving.
  • Help contractor and contractor team members learn to identify and reduce waste on a continual basis (i.e. drive daily improvement).  The intent is to develop a robust kaizen culture whereby the workforce continuously looks for ways to make their jobs easier
  • Conduct process mapping and value stream mapping workshops, as needed, to improve critical processes.
  • Work with Bakken Operations Director, Operations Managers, and leaders of key suppliers/contractors to identify performance improvement targets based on the asset plans.
  • Learn to coach – not tell – others through daily interaction and continual practice, as they develop ideas for improvement.
  • Continue to develop lean skills through a variety of methods, including interaction with Operations Managers, Director, and Lean Advisors.
  • Participate in and present updates, as needed, to bring Hess team members up-to-date on contractor improvement activities and results.


Core Behaviors

  • Demonstrates Leading at Hess Competencies including but not limited to:
    • Able to influence the creation and maintenance of a positive and safety-based team culture
    • Demonstrates capability and interest in continually developing lean skills through a variety of methods, including interaction with Operations Managers, Director, and Lean Advisors.
    • Capability to work with all levels of an organization, including field workers, office workers, and leaders.
    • Focus for and capability to coach/mentor/develop team members including ability to respectfully hold personnel accountable for their daily duties and resolve conflict as it arises.
    • Able to influence without authority across organizational boundaries.
    • Able to lead change with various stakeholders.
    • Able to set direction and lead a team to deliver results.
    • Able to drive daily kaizen to address improvements/gaps identified through observation of work performance and various team meetings.
    • Able to build trusted partnerships with peers & strategic partners to allow for best practice sharing & strong teamwork.
    • Able to work with a dynamic team and demanding customers while ensuring standards are always upheld.
    • Able to teach people leaders and individual contributors in basic fundamental skills and facilitate job instruction training.


Work Environment

  • Office based role (Minot / Tioga) 5/2 (9/80) work schedule.  Expectations for this role include significant time in the field and at contractor offices.




  • 5+ years of experience actively applying TPS/lean skills and behaviors, preferably in a project/process environment.
  • 7+ years of experience in a leadership role.
  • Proficient in using Microsoft Office.
  • Possess strong written and verbal communications skills with ability to lead, coach, and train others.
  • Deep understanding of a variety of lean methods, including structured problem-solving (preferably utilizing Toyota’s 8-step problem-solving), standards and standard work, hoshin kanri, value stream mapping, and 5S.
  • Excellent collaboration and interpersonal communication skills.
  • Strong analytical, technical, and problem-solving skills.
  • Able to work in fast-paced, constantly changing production environment.
  • Strong organization, time management, prioritization and planning skills and able to manage multiple tasks with tight deadlines for self and team.


Education & Training

  • High school diploma or equivalent required
  • Bachelor’s degree preferred


Hess is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Hess is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, click here or send an email to

Posting Notes: Catherine Denise Nichols | Employee | Other | United States| North Dakota | Minot | | |  | | No | 26527