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Dispatcher Job

Date: Aug 1, 2019

Location: Minot, North Dakota, US

Company: Hess Corporation


Hess is a leading international independent energy company engaged in the exploration and production of crude oil and natural gas. 

We have an industry leading position in the Bakken in North Dakota – a key U.S. shale play. Hess is also one of the largest producers in the deepwater Gulf of Mexico and a key natural gas producer and supplier to Peninsular Malaysia and Thailand. The company is engaged in exploration and appraisal activities offshore Guyana, participating in one of the industry’s largest oil discoveries in the past decade, as well as the Gulf of Mexico, Suriname and Nova Scotia.

Hess aims to attract, retain and energize the best people by investing in their professional development and providing them with challenging and rewarding opportunities for personal growth. We are always looking for talented professionals who share our values and are passionate about making a difference in the world and in their careers. We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our employees, safeguarding the environment and creating a long-lasting, positive impact on the communities where we do business.

For more information about Hess Corporation, please visit our website at 


  • Assignment of service jobs to WMF Field Crews
  • Sequencing of workorder execution (based upon business rules and criteria)
  • Prioritization of incoming work requests
  • Creation of notifications and workorders
  • Consistency and Quality of notification data captured. (standardized)
  • Consistency and Quality of workorder closeout data captured. (standardized)
  • Collects and records lifecycle data of work executed to measure productivity
  • Capture materials used for each workorder executed
  • Manage WMF workorder backlog
  • Provide feedback to WMF Logistics Specialist
  • Use of SAP & EBS to:
    • Create maintenance notifications and work orders
    • Enter corrective actions into notifications and work orders
    • Charge materials to work orders
    • Charge contractor labor hours to work orders
    • Close out work orders
    • Quality close out of performance standards
    • Close out COS exceptions 
  • Use of Business Rules and Maps to:
    • Prioritize open work orders
    • Create daily schedule for contracted crews
    • Communicate with contracted crews throughout the day to verify job completion, materials used and next assignment
    • Drive improvements to value streams



  • Industrial / Oilfield experience / Office
  • Dispatch experience (1 or more years)
  • SAP and CMMS
  • Knowledge of LEAN principles and tools · Strong verbal communications skills
  • Proficient computer skills (Microsoft, SAP)
  • Ability to work effectively in a diverse, multidiscipline team environment


  • High school diploma or equivalent required

Core Behaviors

  • Continuous Improvement – 10%
  • Process Execution – 60%
  • Problem Solving / Decision Making – 20%
  • Leadership / Coaching – 10%

 Work Environment

  • Field Time (“go see”, meetings/collaboration) – 10%
  • Desk Time (admin, invoices, data analysis, emails) – 90%


The Hess Way of Working refers to competencies considered absolute pre-requisites for success. How you deliver results is as important as what you achieve. Every employee is expected to demonstrate the behaviors within these competencies to be considered an effective performer and, ultimately, earn career growth opportunities.

  • Builds Trusted Relationships
  • Develops Talent
  • Creates Effective Teams
  • Thinks Strategically
  • Inspires Innovation
  • Demonstrates Courage
  • Drives Continuous Improvement
  • Makes Quality Decisions
  • Delivers High Performance

Hess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Posting Notes: Jordyn Makell Gustafson | Employee | Field/Plant Operations | United States| North Dakota | Minot | | |  | | No | 25257